Privacy Policy for RowMaster

Last updated: 2026/02/21

1. Introduction

Welcome to RowMaster. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services (collectively, the "Services").

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@rowmaster.ai.

2. What Is Personal Data?

Personal data means any information that can identify you directly or indirectly. This includes, for example, your name, email address, postal address, IP address, payment information, account data, and information generated through your use of our Services, such as order history and training plans.

3. Data Controller

The data controller responsible for processing your personal data is:

Myceron s.r.o.

Orešianková 9162/15

840 08 Bratislava

Slovakia

4. Age Limits

You must be at least 16 years old to use our Services. If you are under 16, you may only use the Services with the consent of a parent or legal guardian.

5. What Data We Collect and Why

5.1 Data You Provide to Us

We collect personal data when you:

  • Create an account
  • Purchase subscriptions or services
  • Contact customer support
  • Create and store training plans or race strategies

This may include:

  • Name, email address, postal address, telephone number
  • VAT number (if applicable)
  • Account credentials
  • Payment-related information (processed via payment providers)
  • Content you create or upload (e.g. training plans, session results)
  • Communications with our support team

5.2 Information Automatically Collected

When you visit our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Error logs and debug information
  • Cookie-related data (see Section 10)

6. Legal Bases for Processing

We process your personal data based on the following legal grounds under the GDPR:

  • Contractual necessity (Article 6(1)(b)) — To provide, operate, and manage our Services, including account management, payments, and customer support.
  • Consent (Article 6(1)(a)) — For analytics cookies, and for marketing or advertising activities involving tracking technologies.
  • Legitimate interest (Article 6(1)(f)) — For promoting our Services through non-tracking channels such as organic social media posts and contextual advertising, provided your rights and freedoms are not overridden.

You may withdraw your consent at any time.

7. How We Use Your Information

We use your personal data to:

  • Provide, operate, and maintain the Services
  • Process payments and subscriptions
  • Communicate with you regarding your account or service-related matters
  • Improve and develop our Services
  • Ensure security, prevent abuse, and debug technical issues
  • Promote our Services where legally permitted

8. How We Share Your Information

We may share your personal data with:

  • Service providers that support our operations (e.g. payment processors, hosting providers, customer support tools), acting as processors under strict confidentiality obligations
  • Companies within our corporate group, for internal development and testing purposes
  • Public authorities, courts, or regulators where required by law
  • Advertising partners (such as Google or Meta) only where you have provided the necessary consent or where advertising is delivered in a non-tracking, contextual manner

Some recipients may act as independent data controllers.

9. International Data Transfers

Your personal data is primarily processed within the European Union (EU) and the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your rights.

10. Cookies and Similar Technologies

10.1 General

We use cookies and similar technologies to ensure the proper functioning of our website and, with your consent, to analyze usage and improve our Services.

10.2 Cookie Choices

You can choose between the following options via our cookie banner:

  • Allow essential cookies (default)
  • Allow all cookies

10.3 Essential Cookies

Essential cookies are required for the operation of the website and do not require consent. They are used for purposes such as security, authentication, and basic functionality.

10.4 Analytics Cookies

Analytics cookies are used only if you select "Allow all cookies."

If you give consent, we use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage. Google Analytics uses cookies to collect usage data. We use Google Analytics with IP anonymization enabled.

Google Analytics is activated only after consent. You may withdraw your consent at any time via the cookie settings or by installing Google's opt-out browser add-on:

https://tools.google.com/dlpage/gaoptout

Further information on Google's data processing can be found at:

https://www.google.com/policies/privacy/partners/

11. Data Retention and Security

We retain your personal data only as long as necessary to provide our Services or to comply with legal obligations. After this period, data is deleted or anonymized unless retention is legally required.

We apply appropriate technical and organizational security measures to protect your data. However, no internet-based system can be guaranteed to be completely secure.

12. How to Delete Your Data

You can delete your account by signing in and navigating to Profile & Subscriptions, accessible via the user menu. Selecting Delete Account will permanently remove your account and associated data, including saved training plans, subject to legal retention obligations.

13. Your Privacy Rights

If you are located in the EEA, you have the right to:

  • Access your personal data
  • Request rectification or erasure
  • Restrict or object to processing
  • Request data portability (where applicable)
  • Withdraw consent at any time

You also have the right to lodge a complaint with the Slovak Data Protection Authority (Úrad na ochranu osobných údajov Slovenskej republiky) if you believe your data has been processed unlawfully.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when the updated policy is published, and the "Last updated" date is revised accordingly.

15. Contact Us

For questions, concerns, or privacy-related requests, please contact us at:

info@rowmaster.ai